Bitget Card Eligibility and Application Process: Everything You Need to Know

1. Bitget Card Eligibility

1.1 Who is eligible for the Bitget Card?

For now, the Bitget Card is made for VIP customers and by invitation only. You may check the Bitget VIP program here: https://www.bitget.com/vip/vipIntroduce/

In the future, this card will be open to the public.

1.2 Restricted countries/regions

Based on the compliance requirements of Visa and the card issuer, we cannot issue Bitget Cards to users with identity documents issued from the following countries/regions.

RU	Russian Federation (Russia)
UA	Ukraine
HT	Haiti
LB	Lebanon
ML	Mali
NI	Nicaragua
VE	Venezuela (Bolivarian Republic of)
AF	Afghanistan
BY	Belarus
BI	Burundi
CF	Central African Republic (the)
CD	Congo (the Democratic Republic of the)
CU	Cuba
ER	Eritrea
GW	Guinea-Bissau
IR	Iran (Islamic Republic of)
IQ	Iraq
KP	Korea (the Democratic People's Republic of)
LR	Liberia
LY	Libya
MM	Myanmar
RW	Rwanda
SL	Sierra Leone
SO	Somalia
SS	South Sudan
SD	Sudan (the)
SY	Syrian Arab Republic
YE	Yemen
ZW	Zimbabwe
AD	Andorra

1.3 Restrictions on HK/SG/US/CN users

Due to compliance requirements, residents from the following countries/regions (even those who have passed KYC level 2) will NOT be eligible for the Bitget Card.

Find the summarized table below:

	KYC 1 (Identity)	KYC 2 (Proof of Address)	Mailing address
Hong Kong	No	No
Singapore	No	No
United States	No	No
Mainland China	Acceptable	No	No

• Hong Kong

  • Hong Kong ID document holders may not apply for a Bitget Card.

  • Proof of Address (PoA) documents, such as bank statements and utility bills, with a Hong Kong local address, are not eligible for the Bitget Card.

• Singapore

  • Singapore ID document holders may not apply for a Bitget Card.

  • Proof of Address (PoA) documents, such as bank statements and utility bills, with a Singapore local address, are not eligible for the Bitget Card.

• United States

  • U.S. ID document holders may not apply for a Bitget Card.

  • Proof of Address (PoA) documents, such as bank statements and utility bills, with a United States local address, are not eligible for the Bitget Card.

Special instructions for colleagues who are residents of Mainland China:

• Chinese ID document holders who cleared KYC Level 1 can proceed to the next level in order to apply for a Bitget Card. We do not necessarily reject overseas Chinese nationals.

• However, you must submit a Proof of Address (PoA) document from outside of mainland China (referring to the above compliance restrictions, the document cannot be issued from Hong Kong, Singapore, or the United States).

• The mailing address for physical card delivery must also be outside of mainland China.

2. Application Process

The applicant of the Bitget card is mandatorily required to clear:

• KYC level 1 (proof of identity), and

• KYC level 2 (proof of address) to apply for a Bitget card.

• The card Application process.

Any application from a user who has not passed KYC level 2 will be rejected.

2. 1 Step 1: Complete KYC Level 1

• Customers logging into their Bitget account are required to complete KYC level 1 by verifying their identity information.

• Refer to this webpage for more information: https://www.bitget.com/academy/your-quick-guide-to-kyc-on-bitget

2.2 Step 2: Complete KYC Level 2

• To apply for a card, customers must complete KYC level 2 by uploading a proof of address (PoA) document dated within the last 3 months.

• Customers who have not passed KYC level 2 will need to go through the following process:

  • Log in to your white-listed Bitget account. Then go to https://www.bitget.com/cards/landing and click Apply. You are required to complete the following security steps.

2.2.1 Proof of Address (PoA) explained

Accepted Proof of Address (PoA) document list: https://support.sumsub.com/address-verification/documents-proving-address for illustrative purposes only.

In summary, the most commonly accepted PoA documents are:

• Bank statements from the last 3 months

• Utility bills, such as water, electricity, cable internet, natural gas, from the last 3 months

• Note: the name in the applicant's Proof of Address (PoA) document needs to be completely consistent with the name of the identity information. Which means you can not borrow someone else's PoA for use.

2.2.2 KYC (PoA) address vs delivery address

• The 2 addresses do not necessarily have to match.

• However, due to Visa and issuer's compliance requirements, we do not support physical shipments to sanctioned countries, warring countries, and refer to Section 1.2 those countries that are banned from issuing a card.

2.3 Step 3: Submit Card Application

You may access the Bitget card application process only after your Level 2 KYC is cleared.

Estimated time spent: 2 minutes

2.3.1 Page entrance

Log in to your white-listed Bitget account. Then Go to https://www.bitget.com/cards/landing and click Apply to enter the page.

2.3.2 Card Info.

• Embossed name: any name you want to print on the back of your Bitget Card. You can enjoy the freedom to decide what name to emboss on: it can be your legal name, nick name, or whatever name that you prefer.

2.3.3 Shipping address

• Please note that the shipping address does not necessarily have to be 100% consistent with your KYC address, namely, the address from your PoA document. But make sure that you CAN receive a shipping delivery by yourself.

2.3.4 Card PIN

• Input your card PIN within 4-12 digits. That said, the most commonly used PIN is a 6-digit on a merchant POS machine or ATM machine.

2.2.5 Confirm information

• Click Confirm button if there's nothing wrong. Otherwise, please step back and correct information.

2.3.6 Application successful

3. What Happens after Success

3.1 Instant Use of Virtual Bitget Card

• Customers who succeed in the card application will find the Bitget Card option on the Funding Account page.

Go to Wallet ==> Funding Account ==> Bitget Card (as shown below).

• Click More on the right side to enter the card management page (as shown below).

• Click Card Information on the card management page to get immediate access to the card details, including:

  • Card number

  • Validity period

  • CVV

• You are free to use the virtual Bitget Card through supported wallets, such as Apple Pay, Google Pay, Alipay, etc.

3.2 Physical Card Shipping Arrangement

• The physical card will then be shipped; depending on your delivery address, the estimated shipping time is subject to the courier company.

• Usually the physical card will arrive within 45 business days.

• If you haven't received the physical card beyond 45 business days, drop us an email at: [email protected]

4. How to Use

• The Bitget Card is connected to the Funding Account of the Bitget account, and each purchase will automatically consume the USDT balance in the Funding Account.

• Bitget card supports multi-currency spending. It can be used in more than 180 countries and regions around the world within the Visa network; Visa will automatically convert the local currency to USD, and then Bitget will convert the USD amount to USDT, which will be frozen and deducted from your Funding Account;

• Supported cryptocurrencies: currently Bitget Card only supports USDT, but will expand to support BTC, ETH, USDC, BGB and other mainstream cryptocurrencies by Q1 2024.

• Application Scenarios

  • Virtual card: mainly used for online shopping, supports binding Apple Pay, Google Pay, Alipay, Meituan, DDT, and other mainstream wallets; according to our current test results, WeChat Pay and Wise (formerly TransferWise) are not supported.

  • Physical card: can be used for POS machines, cash withdrawal at any ATM machine with a Visa logo, and supports various consumption modes such as contactless payment, chip card reading, or side swiping.

5. FAQ

If you have more questions about Bitget Card, please check the FAQ.