FAQ

How to Complete Individual Verification / KYC - Web Tutorial

Here's the step-by-step guidelines to complete your individual verification / KYC on Bitget web.

Step 1:

Go to your [Bitget Account] and select [Identity Verification]. As a regular user of Bitget, click [Verify] on the same page to apply for [Individual Verification] or KYC.

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Step 2:

Choose your nationality/issuing country and the ID type (ID card, passport or driver's license). Next, select PC if you want to apply through your PC/web.

Important note: To comply with the rules and regulations, Bitget only accepts one or two types of identity document for certain nationalities/countries. For example, we only accept national ID for some countries but passport driver's license are not accepted.

Step 3:

Enter your full name. If you have middle name, please fill in after your "first name".

Step 4:

You are required to take three photos with your phone or upload a photo from your PC. Click [Continue] once you have taken them or uploaded all photos.

1. Front view of your ID/passport/driver's license

2. Back view of your ID/passport/driver's license

3. Your selfie

Note: Do not wear hats and glasses. Make sure that the lighting is sufficient / or not too bright to avoid reflection.

If you choose to [Continue on Phone], get a secure link/QR code so that you can take photo via phone.

Step 5:

Once you have taken all three photos, proceed to [Submit Verification].

Step 6:

Your application will be [Under Review] up to 1 ~ 4 hours.

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Step 7:

If your KYC application has failed, you will receive a notification with reason via your registered email.

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To start the manual review process, click the hyperlink from the email.

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